TREATMENT OPTIONS

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£60

  • 45 Minute Assessment

  • Diagnosis Of Your Injury

  • Bespoke Treatment Plan

  • A Written Report, Pictures & Videos Of Your Exercises

  • Letters To Your GP, Work etc. (on your request)

  • Email Support

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£40

  • 30 Minute Video Call

  • Reassessment Of Your Injury

  • A Progressed Treatment Plan

  • A Written Report, Pictures & Videos Of Your Exercises

  • Email Support

complete-achilles-pack.jpg

£234

  • 45 Min Initial Assessment

  • Diagnosis Of Your Injury

  • Bespoke Treatment Plan

  • A Written Report, Pictures & Videos Of Your Exercises

  • Letters To Your GP, Work etc. (on your request)

  • 5 Follow-Up Sessions

  • Email Support

Follow-up treatment package

£147

  • 4 x Follow-Up sessions

 

INITIAL CONSULTATION

Initial-achilles-consultation.jpg

£60

This is the minimum that you need to get you started on your recovery journey. This covers Step 1 and Step 2 of our four-step programme. 

At the end of the 45-minute session you will have:

  • a diagnosis of your injury;

  • a clear understanding of what has caused your injury and what factors may be contributing to your tendon pain;

  • a beginners training programme (with pictures and videos of your exercises) that will strengthen your Achilles and the rest of your body while allowing your injury to heal;

  • an understanding of how to alter your current sports activities to allow your Achilles to recover while you maintain your fitness;

  • clear targets that you should hit before our next follow-up session.

 

We’ll monitor this training programme over the next week via email to make sure that it is at the right level for you. You can also email your physio at any time to ask questions if you're not sure about anything. Please feel free to contact us or check out this blog post if you would like to find out more about our online consultation process.

Once you hit your targets, you should book in for your next follow-up session so that we can progress your training programme. Your recovery will stagnate if you don’t progress your exercises. 

 

Follow-Up Session

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£40

Your treatment plan and training programme have to be updated and progressed as your injury heals. You should book a follow-up session every time you hit your targets that were set during the previous consultation. 

Most people find that they hit their targets roughly every 2 weeks, but you can decide the best intervals for you.

What this includes:

  • 30 Minute video call consultation;

  • Re-evaluation and testing;

  • Set new targets and adjust programme intensity depending on progress.

 

Complete Package

Complete Achilles Treatment Package

£234

This includes everything you get in the Initial Consultation but also Step 3 and Step 4, which is a minimum of 5 extra follow-up sessions. These sessions are usually done at two-weekly intervals but it will all depend on when you hit your targets.

 

We find that on average most of our patients reach a level where they can self-manage their injury after 12 weeks. The aim of the Complete Package is to:

  • get you to a point where your Achilles is robust enough for you to continue your treatment on your own;

  • provide you with the knowledge on how to safely progress your sports activities;

  • provide you with a specific Achilles strength training programme that will protect you from developing Achilles pain in the future; 

  • provide you with a strength training programme for the rest of your body.

 

Unfortunately not everyone's Achilles injuries recover within this time frame. If you've not reached a point where you can self-mange your Achilles within 12 weeks and need more follow-up sessions, you can book them individually.

All packages expire after 12 months. You can read more about packages here.

 

How to change an appointment

We have a 12 hour change/cancellation policy. There is a button in the confirmation email that we sent you when you made your booking. You can change any appointment by clicking on that link as long as it is 12 hours before the start of the appointment.

 

You can change an appointment without penalty as long as you do it at least 12 hours before the appointment is due to start. Let us know if you have any trouble finding it.

The button won’t work if you want to change the appointment within 12 hours of its start time. You'll have to email us at contact@treatmyachilles.com or send us a message through our contact form to do this. You may incur a penalty if you change an appointment within 12 hours of its start time.

Missed appointments

You will not be refunded for missed appointments.

Cancellations

 

You can cancel an appointment by using the link that was sent in the confirmation email when you made the original booking. You’re also welcome to email us direct at contact@treatmyachilles.com if you want help with cancelling an appointment or treatment package.

 

We have a 12 hour change/cancellation policy. You may not receive a refund if you cancel an appointment within 12 hours of its start time. You can read our full cancellation policy here.

Package refunds

When the package has not yet expired​

You will be eligible for a full refund of the package amount if you’ve not booked any appointments, not cancelled any booked appointments within 12 hours of their start time, or not missed any booked appointments. Find more information about cancellations and missed appointments in our Frequently Asked Questions.

If you’ve used some of the package appointments, but would like the remaining appointments refunded, you will lose the discount benefit that the package offers. The full price of a regular appointment will be deducted (as many as are applicable, including for missed and late cancellation appointments) and the remaining balance will be refunded.

After expiration date

You will not receive a refund if your package is past its expiration date.

You can find our full terms and conditions here.

Follow-Up Package

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£147

You can only use this package if you've already had an initial consultation. This includes 4 Follow-Up sessions and all the benefits that you get for the follow-up sessions. These sessions are usually done at two-weekly intervals but it will all depend on when you hit your targets.

 

We find that on average most of our patients reach a level where they can self-manage their injury after 12 weeks. The aim of the Follow-Up Package is to:

  • get you to a point where your Achilles is robust enough for you to continue your treatment on your own;

  • provide you with the knowledge on how to safely progress your sports activities;

  • provide you with a specific Achilles strength training programme that will protect you from developing Achilles pain in the future; 

  • provide you with a strength training programme for the rest of your body.

 

Unfortunately not everyone's Achilles injuries recover within this time frame. If you've not reached a point where you can self-mange your Achilles within 12 weeks and need more follow-up sessions, you can book them individually. 

All packages expire after 12 months. You can read more about packages here.